Gentle Monster

Yes, we ship throughout Southeast Asia. Shipping costs will apply and will be added at checkout.

Orders are typically shipped within the same or next business day. Delivery usually takes 1-3 business days, though this can vary by destination country and may sometimes be quicker. Please be aware though, that unforeseen circumstances (e.g., customs delays, logistical issues) may impact delivery times.

Your tracking number will be sent to you via email and displayed on your account page after your order has been processed.

Our items are exclusively sourced from government-authorized suppliers in Japan, where only authenticated goods are permitted for sale. Beyond this initial verification, each piece undergoes a thorough and rigorous authentication process conducted by our in-house experts in Japan before being listed on our website.

Pricing varies based on each item’s unique characteristics, including its design details, vintage, and overall condition. As we specialize in high-end, pre-owned luxury pieces—often with only one SKU available per item—these individual factors determine the final price of each product.

Yes, we do accept items for purchase or consignment; however, we maintain exceptionally strict standards. Every submission undergoes a comprehensive authentication and condition assessment conducted by our in-house experts. We carefully evaluate each item’s authenticity, overall condition, and market desirability before approval. Only pieces that meet our criteria are accepted.

Import duties and taxes may be applied by your local customs authority once your parcel arrives in the destination country. These charges are not included in the product price and are the responsibility of the recipient. DHL will contact you directly with payment instructions. As customs regulations and tax rates vary by country, we are unable to control or estimate these fees. For more specific information, we recommend reaching out to your local customs office.